Shipping & Delivery Policy

At Greener Corner, we’re here to help you gift greenery quickly, beautifully, and reliably. We offer same-day plant delivery 7 days a week to selected suburbs within 10km of Melbourne CBD, using trusted third-party couriers.

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Same-Day Delivery – Quick & Local

We offer same-day delivery to eligible Melbourne suburbs when you order before 1:00PM AEST.

• Orders placed before 1:00PM are delivered that same day

• Delivery window: 2PM – 7PM (no specific time requests)

• Orders placed after 1:00PM are delivered the next available day

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Delivery Fee 

Our flat-rate delivery fee is:
$22.95 per order (same-day service, within delivery zone, minum order of $39)

Free same-day delivery on orders over $249 (within delivery zone)

This fee covers the cost of working with professional third-party couriers who deliver your plants with care.

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How It Works

• We partner with trusted third-party couriers

• Couriers do not call ahead — please ensure someone is home or provide clear delivery instructions

• We do not deliver to PO Boxes or Parcel Lockers

• Delivery times are not guaranteed but we aim for the 2PM–7PM window

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Delivery Restrictions

• For apartments or secured buildings, please provide detailed access instructions

• We do not deliver to hospitals or PO Boxes

• If access is not possible and redelivery is required, an additional $22.95 fee will apply

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If No One’s Home

If no one is available to receive the delivery:

• The courier will leave it in a safe, shaded spot at their discretion

• If there is no safe access, the order may be returned, and a redelivery fee of $22.95 will apply

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Changes & Cancellations

Please note that once your order has been placed, we’re unable to accept any changes or cancellations.
Our same-day delivery process moves quickly, and all orders are prepared and dispatched promptly to ensure freshness and timeliness.

If your delivery cannot be completed due to incorrect details or inaccessible locations, a full redelivery fee of $22.95 will apply to attempt delivery again.

We appreciate your understanding as we work hard to make every delivery smooth and special.

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Incorrect Delivery Info

Please double-check the delivery address before submitting your order.
We are not responsible for delays or failed deliveries due to:

• Incomplete or incorrect address details

• Inaccessible buildings or locations

• Incorrect contact information

A redelivery fee of $22.95 will apply if the order needs to be sent again.

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Product Availability & Substitutions

In rare cases where an item is unavailable, we reserve the right to:

• Replace it with a similar product of equal or greater value, ensuring the overall look and feel is preserved. We will make sure to notify you before proceed with any change. 

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Sending a Gift?

• No receipts or pricing are included in the box

• You can include a free personalised gift message at checkout

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Delays & Disclaimer

We aim to deliver every order on time but cannot be held liable for delays caused by:

• Traffic conditions

• Extreme weather

• Courier-related issues

• Incorrect or inaccessible delivery addresses

Same-day delivery is a best-effort service — not time-guaranteed.

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Where We Deliver – Suburbs Within 10km of Melbourne CBD

Inner City & North	Inner South & Bayside	Inner East & West
Melbourne CBD & 3004	South Melbourne	Richmond
Docklands	Port Melbourne	Cremorne
West Melbourne	Albert Park	Burnley
East Melbourne	Middle Park	Abbotsford
North Melbourne	St Kilda	Hawthorn
Carlton	St Kilda West	Hawthorn East
Carlton North	St Kilda East	Kew
Parkville	Balaclava	Kew East
Fitzroy	Elwood	Kensington
Fitzroy North	Elsternwick	Flemington
Collingwood	Ripponlea	Ascot Vale
Clifton Hill	Windsor	Travancore
Princes Hill	Prahran	Footscray
Brunswick		Seddon
Brunswick East		Yarraville
Brunswick West		West Footscray
		Maribyrnong

Not listed? If your suburb isn’t shown, we don’t currently deliver there — but we’re working on expanding!

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Need Help?

Got a question about delivery or need support with an order?
Email us at sales@greenercorner.com.au
Follow us on Instagram: @greener.corner

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Thank you for shopping with Greener Corner — local, thoughtful, and always green.