Refund policy

Our 7-Day Happiness Guarantee

We want you to absolutely love your new plant. That’s why every purchase from Greener Corner is backed by our 7-Day Happiness Guarantee.

If your plant isn’t quite the right fit—whether it’s the size, look, or vibe—you can request a one-time exchange or store credit within 7 days of receiving your order. No hard feelings, no hassle. Proof of purchase required.

✅ What’s Eligible:

  • You’ve contacted us within 7 days of receiving your plant.

  • The plant is still in its original condition—healthy, undamaged, and re-sellable

  • You can only return it to us at the South Melbourne Market store

🔁 What You Can Choose:

  • One-time exchange: Swap your plant for another from our collection of equal or lesser value.

  • Store credit: Not ready to decide? Get a store credit to use anytime online or at our market stall.

🚫 What’s Not Covered:

  • Plants that have been damaged after delivery (e.g., overwatered, exposed to heat/cold, dropped).

  • Custom orders or sale items (unless faulty).

  • Changes of mind beyond the 7-day period.